Samsung Galaxy Store
Global
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Overview
The Samsung Galaxy Store is preloaded on all Galaxy smartphones and tablets, worldwide. Every month, 400 million visitors download more than 450 million apps from the Samsung Galaxy Store. The Galaxy Store is currently available in 188 countries and provides paid content, including in-app purchases (IAPs), in 120 countries.
The Galaxy Store features content displays and store operations customized for each regional market. In giant markets such as China and India, aggressive localization strategies are used.
Partnering with the Galaxy Store maximizes the influence of your promotions – we can provide banners, featured displays, push messages and other marketing material.
FAQs
How many users does Samsung Galaxy Store have?
400 million users visit the Samsung Galaxy Store monthly and download more than 450 million apps.
What revenue share terms does Samsung Galaxy Store offer?
We provide our partners with 70% of net revenue. However, the terms for sharing may be adjusted through an agreement if the partner provides special offers to Galaxy Store.
What does “net revenue” mean?
Net revenue differs from the total revenue. Net revenue does not include:
(a) VAT or other sales taxes in cases where you distribute your content using our services in Commissionaire Countries
(b) other reasonable costs connected with the provision of services, such as bank and gateway portal provider charges, currency conversion charges, etc.
(c) refunded amounts, bad debts, canceled amounts, or other amounts of similar nature
What kind of devices can Samsung Galaxy Store client support?
The Samsung Galaxy Store is preloaded on all Galaxy smartphones and tablets. In China, the Galaxy Store can be installed and used on smart devices other than Samsung Android devices.
How do I get paid?
You must be registered as a paid content seller in Galaxy Store Seller Portal. Upon registration, bank account information is required. Your bank account information is used for profit sharing.
Do I need a specific bank account to get paid?
It depends on your nationality. If you are Korean, you must use a Korean bank account that can receive KRW. If you are Chinese, you must register a Chinese account that can receive RMB. If you are not Korean or Chinese, you can use any account that is not Korean or Chinese.
What currency am I paid in?
Unless you are Korean or Chinese, you are paid in USD. If you are Korean or Chinese, you will be paid in KRW or RMB respectively.
Which languages does Samsung Galaxy Store operate in?
The Galaxy Store supports more than 85 languages worldwide, including all major languages.
Which countries does Samsung Galaxy Store reach?
The Galaxy Store is available in 188 countries, and it provides paid content, including IAPs, in 120 countries.
Does Samsung Galaxy Store support premium (pay to download) games?
Yes.
Does Samsung Galaxy Store accept games with OBB files?
No, OBB files are not supported.
Do I have to set IAP prices in any specific currency?
No. Once you enter the price in USD, it is automatically converted to the currency of your country. You can apply different prices for each country.
What kind of games does Samsung Galaxy Store accept?
You may not register games that may violate the laws, rules, or regulations of the corresponding countries. You may apply age restrictions to your game to comply with laws, rules, or regulations.
What data privacy law does Samsung Galaxy Store follow?
Refer to our Privacy Policy for detailed information. https://account.samsung.com/membership/terms/privacypolicy
What are Samsung Galaxy Store’s game metadata requirements?
Refer to the Application Registration Guide provided in the Galaxy Store Seller Portal.
Note that the following restrictions apply to the fields you enter in the UDP console:
  • Game Title should be 100 char max (or equivalent to 100 bytes max for non-latin alphabets) and exclude # ; * { } < > ./ ../ [QA]_ _[TEST]
  • Game Description should be 8000 char max (or equivalent to 8000 bytes max for non-latin alphabets) and exclude ./ ../
  • What’s New should be 4000 char max (or equivalent to 4000 bytes max for non-latin alphabets) and exclude ./ ../
  • Keywords should be 20 char max each (or equivalent to 20 bytes max for non-latin alphabets) and exclude .~ ` ! @ # $ % ^ & * ( ) - _ { } + = [ ] | \ ; : " ' < > ? / ./ ../ (comma and space)
What is Samsung Galaxy Store’s policy regarding piracy and intellectual property rights infringement?
Samsung Galaxy Store does not permit any breach of intellectual property rights. Any content that is found to violate intellectual property rights will be immediately removed from the store. Also, such incidents may result in civil and criminal charges.
How do I access the Samsung Galaxy Store developer console after I register via UDP?
Does Samsung Galaxy Store have a beta environment?
Beta testing is not supported if the app is submitted via UDP.
Why do I need to comply with U.S. Export Laws?
Some infrastructures of the Galaxy Store are located in the United States, and that requires content sold through the Galaxy Store to comply with U.S. Export Laws.
Are there any restrictions on the services that can be included in my game?
If you intend to distribute your game to China via the Galaxy Store, you should not have any Google mobile services implemented because 1) your game will not function properly in China, and 2) Samsung will not distribute or sell apps containing Google services in China. Google mobile services include, but are not limited to, Google Play Games Services, Firebase, Google Maps, YouTube etc.
Do I need a GRAC rating certificate?
If your game is rated 18+ and is intended for distribution in Korea, the Korean authorities require a certificate obtained from their Game Rating and Administration Committee.
I’m not Korean, and I do not live in Korea. Can I still apply for a GRAC certificate?
Yes. GRAC has a website in English where you can apply on your own, without needing any local legal person to represent you. You can also access this Google support page for resources on the GRAC certificate application.
My game was accepted by Samsung Galaxy Store, but I cannot submit an update. Why?
Your game needs to be published to the Galaxy storefront before you can submit an update. Retry after the game has been published.
Once accepted, will my game launch automatically on Samsung Galaxy Store?
Not necessarily. You can choose to set a specific date to launch your game manually. In both cases your game must first be accepted by the store. The default option is to launch manually after your game is accepted. If you set a specific launch date, your game would go live on that day provided it has been accepted by the store by then. You can set launch options before you submit your game (in the Advanced section) and change them after submission (in the Status tab).